Helping you find the solution for your unwanted timeshare.

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Did the Timeshare resort take a Deposit within 14 days of the sale?

Did you use Credit to finance a Timeshare purchase or upgrade?

Are you stuck in a very long-term or "in perpetuity" contract?

Were you told that Timeshare was an "investment"?

Do you just want to get out of Timeshare for good?

If you can answer Yes to one or more of the questions above, or if you are simply looking for some clear, independent advice on any Timeshare-related problem, then it’s highly likely that we can help you.

Owners Action is entirely independent of the Timeshare "industry bodies" and the Timeshare resorts/groups that fund them, so we offer genuine, unbiased advice.

We have a wealth of experience in helping members of a huge range of Timeshare, Points, Fractional or "Holiday Ownership" schemes worldwide – and we are especially well-versed in helping owners of Spanish-based schemes, especially in light of the recent breakthrough Spanish Court Judgements on illegal mis-selling of Timeshares.

We are particularly keen to hear from customers of the following: Club La Costa, Anfi, Silverpoint, Resort Properties, Diamond Resorts, RCI, Marriott, Wimpen/OnaGroup, so please call us now on 0203 6704 616 or complete the short enquiry form so an expert adviser can review your situation and explain your options.

Your Stories

7th November 2017 - Mr Irene C, Lancashire - Club La Costa (CLC)

"My husband and I initially took out a 3 year trial with CLC in 2007/2008. We were pressured into upgrading after spending a full day at the presentation. We paid a deposit and took out their recommended loan with GE Money. We feel we were mis-sold this investment as we understood we could have 2 holidays a year anywhere we wanted but this was not the case."

6th November 2017 - Mrs Brenda K, N Ireland - Club La Costa (CLC)

"Just purchased a fractional property with CLC on 3 October 2017 at the value of £15,500. Very concerned as we feel now it's all a scam even though it was a very convincing sales pitch. Help!!!"

1st November 2017 - Ms Catherine V - RCI / Vacation Village at Parkway

"Deeds are joint however my partner passed away. Despite sending death certificate to both Parkway & RCI neither would help in any way. Parkway suggested I needed to go to their solicitor and get deeds amended which would be charged apart from flight cost to Florida. I am financially unable to pay fees and have advised them last year to take back ownership, however they are still asking for the fees which are now £1400. I cannot even cancel my RCI membership. I myself have health problems too"

To read more recent comments from other Timeshare owners who have turned to us for help and advice, please click here

Your Exit Options

The first and most important step on the way to exiting your timeshare contract is to seek independent, expert advice on your options.

Any promises made about your timeshare having a resale value are likely to be false. There are 100s of timeshares being offered for sale right now on eBay for 99p... but nobody buys them due to the enormous fee commitments that they carry.

To get a truly independent view of how to rid yourself and your family of your timeshare burden, see your Timeshare Exit Options now.

Grounds for Claims?

The timeshare industry has for been largely unregulated, as timeshare falls outside the laws that govern property sales or “investments”.

This means timeshares have routinely been sold in high-pressure environments, with false promises often being made and never fulfilled.

However, recent landmark legal rulings now mean that as many as 150,000 Timeshare, Points or Fractional ownership contracts are illegal. To find out your Rights and whether you may be entitled to claim your money back, please take independent advice today.

Just Need Advice?

Some of the Timeshare, Points or Fractional owners we hear from have a clear idea of what they want to do, e.g. to cancel their contract or pursue a compensation claim.

But the vast majority haven’t decided what they want to do at all - and have often received confusing & conflicting advice from their resort, the “resale” companies and other timeshare owners.

If you are simply concerned that things aren’t right and want to get some initial guidance from the independent experts, then we’re here to help...